HTMA Kits
Within 30 days of purchase, you may request a refund if the hair sample was not submitted to the lab. A $20 admin fee will be deducted from all refunds. No refunds will be issued once your hair sample has been sent to the lab or 30 days after the purchase date.
Other Products/Services
For all other products/services, no refunds will be issued.
Contact
Contact [email protected] to request a refund.d to refunds and returns.